Wakeboard Towers UK - Terms and conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.wakeboardtower.co.uk (our site) to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site. We deem you placing an order with us as an acceptance of these terms and conditions.

Wakeboard Towers UK is a company based in the UK. Our address is: Wakeboard Towers UK, The Doveys Building, First Avenue, Weston Road, Crewe, Cheshire CW1 6BG. Our phone number is 0844 811 2290. 

Our site is only intended for use by residents of the European Union. We do not accept orders from individuals outside this area. Some restrictions are placed on the extent to which we accept orders from specific countries. These restrictions will be communicated to you at the time you place your order.

By placing an order through our site, you warrant that:

3.1.1. You are legally capable of entering into binding contracts; [and]
3.1.2 You are at least 18 years old;
3.1.3 You are resident in one of the Serviced Countries; and
3.1.4 You are accessing our site from that country.

4.1 After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms contract between us (Contract) will only be formed when we send you the Shipping Confirmation.

4.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Shipping Confirmation.

5.1 Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.

5.2 Alternatively, we might use a third party to supply Products in which case we do not own or stock those Products ourselves.

5.3 We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is Involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

6.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 10 below).

6.2 To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

6.3 Details of this statutory right, and an explanation of how to exercise it, are provided in the Shipping Confirmation. This provision does not affect your statutory rights.

7.1 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Shipping confirmation, unless there are exceptional circumstances.

7.2 Products listed as “In stock” are to the best of our knowledge in stock at either our own facility or our supplier facility. If you require an item urgently you are requested to call us and enquire as to the stock status.   

8.1 The Products will be at your risk from the time of delivery.

8.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.


9.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

9.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Shipping Information displayed in the checkout process.

9.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Shipping Confirmation.

9.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

9.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mis-pricing.

9.6 No contract for the sale of any product will exist between you and Wakeboard Towers UK until Wakeboard Towers UK has dispatched the goods. Payment for products may be taken prior to dispatch.
9.7 Payment for all Products must be by credit or debit card. The accepted cards are listed elsewhere on our site. We will charge your credit or debit card when the order is placed. We regret we cannot accept multiple credit cards as part payment for a given order. Services such as Google Checkout and Paypal may also be offered at our discretion.

9.8 We reserve the right to request a payment by BACS/IBAN for any order of a significant value.

9.9 We reserve the right to request a 50% non-refundable deposit on special orders made up wholly or in part of items not displayed on our website or usually stocked by us.

9.10 Each Product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions, photos and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions and Product Photos in particular appearing on this Website at a particular time may not always reflect the product description exactly at the moment you place an order. Always refer to the product description rather than product image to check what you are ordering. If you spot an error with one of our photos, you can let us know by email on Info@wakeboardtowers.co.uk